Top 10 Military Spouse Friendly Employers 2009: USAA
1) USAA
Claim to fame: "We know what it means to serve"
What they do: Offer home, life and auto insurance, as well as banking and investment services
Why we love them: No ATM fees, iPhone app to deposit checks, on-site child care for employees, fitness centers, intramural sports, tuition assistance — and did we mention employees received a 13.5 percent bonus last year?
How to apply: www.usaa.com
“Military spouses know our membership and what they deal with every day,” said Fiona English, USAA’s military talent manager and military spouse segment manger. “They’ve walked a mile in their boots and can relate to their financial needs. Who better to help other military folks and spouses?”
The raw numbers tell the story: With 1,686 military spouses in its ranks, USAA proves its commitment to military families – and filling its own ranks with them.
Which makes perfectly good business sense, said Maggie Hahn, who has 15 years of experience as a Marine Corps spouse and works at USAA as a field bank servicing manager.
“As a military spouse, you have a better understanding of what is needed to operate effectively alone when your Soldier is away,” Hahn said. “Who better to discuss the value of the products and services available to make life easier than someone who uses them on a daily basis?”
And USAA doesn’t just hire spouses – it also supports them. The company offers military spouse employees special programs to support the unique circumstances they face. To help with child care during deployments, spouses are provided access to a Work Life Referral counselor that helps identify alternative childcare options. USAA also sponsors intranet sites specifically designed to support deploying employees and spouses with financial, legal and benefits-related information and guidance. USAA’s Employee Assistance Program provides mental health and well-being, and offers a separate intranet site to address deployment-related challenges that military spouse employees might experience.
USAA also offers moving assistance for new military spouse employees whose spouse has been severely wounded or killed due to combat operations.
“We know what it takes to be a military spouse and that commitment is what we are also looking for in our employees,” English said.
Hahn said military spouses bring a very specific set of skills to the company: flexibility, loyalty and adaptability.
“As a military spouse, we spend our lives living the mission of the Armed Forces right along with our Soldier,” she said. “Working at a company that mirrors the same core values makes being a USAA employee a perfect fit.”
Who's next? The No. 2 company gives vacation for RandR
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